/* Owner and staff support workspace. Scoped to this workflow and its SweetAlert detail. */
#support-view .sm-filters{padding:18px;display:block;min-width:0}#support-view .sm-filters label{font-size:14px;font-weight:600;margin:0;min-width:0}#support-view .sm-filters :is(input,select){font-size:16px;min-height:46px;min-width:0;width:100%}#support-view .sm-primary-filters{display:grid;grid-template-columns:1fr 1fr;gap:12px}#support-view .sm-search{display:block;margin-top:12px}#support-view .sm-primary-filters[hidden]{display:none}#support-view #sm-custom-dates{margin-top:12px}#support-view .sm-extra{margin-top:14px;border-top:1px solid #ece5df;padding-top:10px}#support-view .sm-extra>summary{cursor:pointer;min-height:40px;display:flex;align-items:center;gap:10px;font-size:14px;font-weight:600;color:#62534a}#support-view .sm-extra>summary:after{content:'⌄';margin-left:auto;font-size:20px}#support-view .sm-extra[open]>summary:after{content:'⌃'}#support-view .sm-extra-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:8px}#support-view .sm-filter-actions{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin-top:16px}#support-view .sm-filter-actions .button{display:flex;align-items:center;justify-content:center;gap:7px;margin:0;min-height:46px;font-size:14px;min-width:0;padding:10px}#support-view .sm-filter-actions>.text-button{grid-column:1/-1;min-height:40px;font-size:13px;margin:0}#support-view .sm-summary{margin:18px 0 22px;min-width:0}.sm-icon{width:20px;height:20px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0;vertical-align:middle}#support-view .sm-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px}#support-view .sm-metric{border:1px solid #e4dcd5;border-radius:16px;background:#fff;padding:13px 12px;min-width:0}#support-view .sm-metric>span{display:flex;align-items:center;gap:6px;font-size:12px;line-height:1.6;color:#71655d}#support-view .sm-metric .sm-icon{width:16px;height:16px}#support-view .sm-metric>strong{display:block;font-size:27px;line-height:1.4;letter-spacing:-.5px;color:#302824;margin-top:7px;font-variant-numeric:tabular-nums}#support-view .sm-metric.sm-accent{background:#fff1e8;border-color:#e7c3aa}#support-view .sm-accent>strong{color:#a7441e}#support-view .sm-report-basis{font-size:12px;line-height:1.7;color:#81746a;margin:10px 0 15px}#support-view .sm-summary-details{padding:14px 16px;margin-top:14px;border-color:#e6ddd6}#support-view .sm-summary-details>summary{display:flex;align-items:center;gap:9px;min-height:36px;font-size:15px;font-weight:650;line-height:1.6;cursor:pointer;color:#4c3b2e}#support-view .sm-summary-details>summary:after{content:'⌄';margin-left:auto}#support-view .sm-summary-details h3{font-size:15px;margin:20px 0 12px}#support-view .sm-summary-duration{font-size:13px;line-height:1.8;color:#77695f;background:#fbf7f3;border-radius:10px;padding:10px 12px}#support-view .sm-summary-duration b{display:block;color:#42362c;font-size:18px}#support-view .sm-breakdown-table{display:grid;gap:0;overflow:hidden}#support-view .sm-breakdown-table>div{display:grid;grid-template-columns:minmax(0,1fr) repeat(3,42px);gap:7px;padding:11px 0;border-bottom:1px solid #ede6df;align-items:center;font-size:13px;color:#594a40}#support-view .sm-breakdown-table strong{font-weight:600;overflow-wrap:anywhere}#support-view .sm-breakdown-table span{text-align:right;font-variant-numeric:tabular-nums}#support-view .sm-breakdown-table .sm-table-head{font-size:11px;color:#8e7c6e}#support-view .sm-table-head>span:first-child{text-align:left}#support-view .sm-category-summary{display:grid;gap:8px}#support-view .sm-category-summary>div{display:flex;justify-content:space-between;gap:15px;font-size:13px;line-height:1.7;padding:9px 12px;background:#fbf8f5;border-radius:9px}#support-view .sm-category-summary b{font-variant-numeric:tabular-nums}#support-view .sm-case-list{display:grid;grid-template-columns:1fr;gap:12px}#support-view .sm-case-card{display:flex;flex-direction:column;gap:10px;text-align:left;width:100%;min-width:0;appearance:none;padding:16px;border:1px solid #e5dcd5;border-radius:18px;background:white;color:#352d28;font:inherit;cursor:pointer;transition:box-shadow .18s ease,border-color .18s ease}#support-view .sm-case-card:hover{border-color:#c69a7b;box-shadow:0 5px 18px #5f3f2510}#support-view .sm-card-top{display:grid;grid-template-columns:36px minmax(0,1fr);gap:3px 10px;align-items:start}#support-view .sm-type{display:grid;place-items:center;width:36px;height:36px;border-radius:11px;background:#fff0e6;color:#a7441e;grid-row:1/3}#support-view .sm-card-title{min-width:0}#support-view .sm-card-title>small{display:block;font-size:11px;line-height:1.6;color:#8b796a;overflow-wrap:anywhere}#support-view .sm-card-title>strong{display:block;font-size:16px;line-height:1.6;overflow-wrap:anywhere;margin:3px 0 2px}#support-view .sm-card-top>.sm-badge{grid-column:2;justify-self:start}#support-view .sm-card-location,#support-view .sm-card-member{display:flex;align-items:flex-start;gap:7px;font-size:12px;line-height:1.7;color:#786a5f;overflow-wrap:anywhere}#support-view .sm-card-location>.sm-icon,#support-view .sm-card-member>.sm-icon{width:16px;height:16px;margin-top:2px}#support-view .sm-card-member{color:#59493e}#support-view .sm-card-bottom{display:flex;justify-content:space-between;gap:12px;font-size:11px;line-height:1.8;color:#947f70;margin-top:1px;flex-wrap:wrap}#support-view .sm-card-action{display:flex;align-items:center;justify-content:space-between;gap:12px;border-top:1px solid #efe7e0;padding-top:10px;font-size:13px;font-weight:650;color:#a7441e;margin-top:auto;min-height:34px}#support-view .sm-card-action>span{font-size:25px;line-height:1}#support-view .sm-empty{padding:26px;text-align:center}#support-view .sm-empty>.sm-icon{width:34px;height:34px;color:#a78a74}#support-view .sm-empty h2{font-size:18px;margin:12px 0 7px}#support-view .sm-empty p,#support-view .sm-empty-copy{font-size:14px;color:#897563}#support-view .sm-case-card:focus-visible,.sm-detail button:focus-visible{outline:3px solid #cbb68f;outline-offset:3px}.sm-badge{display:inline-flex;align-items:center;padding:4px 9px;border-radius:7px;background:#f3ece5;color:#8b644a;font-size:11px;font-weight:650;line-height:1.6;white-space:nowrap;max-width:100%}.sm-status-on_site,.sm-status-scheduled,.sm-status-en_route{background:#e9f0fa;color:#3b6388}.sm-status-waiting{background:#fff2d7;color:#916b2b}.sm-status-completed{background:#eaf3e6;color:#4f7647}.sm-status-cancelled{background:#efedeb;color:#81766c}.sm-detail{min-width:0;max-width:100%;text-align:left;color:#3c3027}.sm-detail-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;height:auto;padding:0;border:0;background:transparent;margin:2px 0 14px}.sm-detail-heading>div{min-width:0}.sm-detail-heading small{display:block;font-size:12px;line-height:1.7;color:#a26b49}.sm-detail-heading h2{font-size:22px;line-height:1.6;color:#302823;margin:5px 0;overflow-wrap:anywhere}.sm-detail-heading>.sm-badge{margin-top:5px}.sm-detail-location{display:flex;align-items:flex-start;gap:8px;font-size:13px!important;color:#82705f;line-height:1.8;overflow-wrap:anywhere}.sm-detail-location>.sm-icon{width:18px;height:18px;margin-top:3px}.sm-member{display:flex;align-items:center;gap:12px;background:#fbf7f2;padding:13px 15px;border-radius:12px;margin:15px 0}.sm-member>.sm-icon{color:#a37957;width:27px;height:27px}.sm-member b,.sm-member span{display:block;font-size:14px;line-height:1.8;overflow-wrap:anywhere}.sm-member span{font-variant-numeric:tabular-nums;color:#7d6754}.sm-facts{display:grid;gap:0;margin:15px 0}.sm-facts>div{display:grid;grid-template-columns:88px minmax(0,1fr);gap:12px;padding:9px 0;border-bottom:1px solid #ede5dd}.sm-facts dt{font-size:12px;color:#8b7563;line-height:1.8}.sm-facts dd{margin:0;font-size:13px;font-weight:550;line-height:1.8;overflow-wrap:anywhere;color:#514033}.sm-topup{padding:17px;border:1px solid #e8c7ad;background:#fffaf5;border-radius:15px;margin:18px 0}.sm-section-heading{display:flex;align-items:center;gap:8px;color:#a55b2e}.sm-section-heading h3{font-size:16px;margin:0;line-height:1.7}.sm-topup-total{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;margin:12px 0}.sm-topup-total strong{font-size:30px;line-height:1.5;font-variant-numeric:tabular-nums}.sm-topup-total span{font-size:12px;padding:5px 8px;background:white;border-radius:7px;color:#8a6c54}.sm-receiver{display:flex;gap:11px;align-items:center;background:white;border:1px solid #f0e2d5;padding:12px;border-radius:11px;min-width:0}.sm-receiver img{width:38px;height:38px;flex:0 0 38px}.sm-receiver>div{min-width:0}.sm-receiver small,.sm-receiver b,.sm-receiver strong{display:block;font-size:12px;line-height:1.8;overflow-wrap:anywhere}.sm-receiver strong{font-size:16px;font-variant-numeric:tabular-nums}.sm-detail .sm-note{font-size:12px;line-height:1.8;color:#9c7d64;margin:10px 0 0}.sm-detail-tools{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:18px 0}.sm-detail .sm-detail-tools .button{display:flex;align-items:center;justify-content:center;gap:7px;min-height:44px;margin:0;font-size:13px;padding:9px;min-width:0}.sm-detail-tools button[data-sm-job]{grid-column:1/-1}.sm-update{border-top:1px solid #e8ddd2;padding-top:20px;margin-top:24px}.sm-update h3{font-size:19px;line-height:1.7;margin:0 0 5px}.sm-detail .sm-update label{font-size:14px;line-height:1.7;font-weight:600;margin:16px 0}.sm-update label>small{font-size:12px;font-weight:400;color:#9b816b}.sm-detail .sm-update :is(select,textarea){font-size:16px;min-height:46px;line-height:1.7}.sm-update textarea{margin-top:7px}.sm-detail .sm-proof-note{font-size:12px;line-height:1.8;background:#f7f1e9;border-radius:9px;padding:11px;color:#8b6c51;display:flex;align-items:flex-start;gap:8px}.sm-proof-note>.sm-icon{width:17px;height:17px;margin-top:3px}.sm-detail .sm-form-status{font-size:13px!important;line-height:1.8;padding:0;color:#557546;overflow-wrap:anywhere}.sm-form-status.sm-error{color:#a14d2c;background:#fff1e7;padding:10px 12px;border-radius:9px}.sm-detail [data-sm-save]{display:flex;align-items:center;justify-content:center;gap:9px;min-height:48px;font-size:15px}.sm-detail [data-sm-use-latest]{font-size:13px;min-height:45px}.sm-history{border-top:1px solid #e6dacf;margin:25px 0 20px;padding-top:16px}.sm-history>summary{font-size:17px;font-weight:600;line-height:1.7;min-height:36px;cursor:pointer}.sm-timeline{list-style:none;margin:16px 0 0;padding:0 0 0 7px}.sm-timeline>li{border-left:2px solid #eadacb;margin:0 0 0 5px;padding:0 0 22px 18px;position:relative}.sm-timeline>li:before{position:absolute;content:'';width:9px;height:9px;border-radius:50%;background:#c49772;left:-5.5px;top:6px;box-shadow:0 0 0 4px white}.sm-timeline>li:last-child{border-color:transparent;padding-bottom:0}.sm-event-top{display:flex;justify-content:space-between;gap:9px;flex-wrap:wrap;font-size:13px;line-height:1.8}.sm-event-top strong{font-weight:650}.sm-event-top time{font-size:11px;color:#a18a75}.sm-event-status{font-size:11px;color:#a6805f;line-height:1.7}.sm-private,.sm-public{border-radius:10px;background:#f8f5f1;padding:10px 12px;margin-top:10px}.sm-public{background:#ecf5e9}.sm-private small,.sm-public small{display:flex;align-items:center;gap:6px;font-size:10px;color:#9a816a;line-height:1.6}.sm-public small{color:#6c8b5c}.sm-public .sm-icon{width:14px;height:14px}.sm-detail :is(.sm-private,.sm-public) p{font-size:13px;line-height:1.8;white-space:pre-line;overflow-wrap:anywhere;margin:6px 0 0;color:#715c49}.sm-public p{color:#58754b}.sm-detail [data-sm-close]{min-height:46px;font-size:14px}
@media(min-width:900px){#support-view .sm-filters{padding:22px}#support-view .sm-primary-filters{grid-template-columns:1fr 1fr}#support-view .sm-metrics{grid-template-columns:repeat(6,minmax(0,1fr))}#support-view .sm-extra-grid{grid-template-columns:repeat(4,minmax(0,1fr))}#support-view .sm-filter-actions{grid-template-columns:180px 180px minmax(0,1fr)}#support-view .sm-filter-actions>.text-button{grid-column:auto;justify-self:end}#support-view .sm-case-list{grid-template-columns:repeat(2,minmax(0,1fr))}#support-view .sm-case-card{padding:20px}#support-view .sm-category-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:360px){#support-view .sm-filters{padding:14px}#support-view .sm-primary-filters,#support-view .sm-extra-grid{gap:9px}#support-view .sm-metric{padding:11px 8px}#support-view .sm-metric>span{font-size:11px;gap:4px}#support-view .sm-metric .sm-icon{width:14px;height:14px}#support-view .sm-metric>strong{font-size:24px}#support-view .sm-breakdown-table>div{grid-template-columns:minmax(0,1fr) repeat(3,35px);gap:5px}.sm-detail-heading{flex-direction:column;gap:4px}.sm-detail-heading h2{font-size:20px}.sm-topup{padding:13px}.sm-facts>div{grid-template-columns:75px minmax(0,1fr);gap:8px}}
@media(prefers-reduced-motion:reduce){#support-view .sm-case-card{transition:none}}

@media(max-width:700px){#support-view>.page-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:14px}#support-view>.page-heading>div{min-width:0}#support-view>.page-heading h1{font-size:22px;line-height:1.5;margin:0}#support-view>.page-heading :is(.eyebrow,p){display:none}#support-view>.page-heading>#support-new{font-size:13px;min-height:44px;padding:10px 12px;flex-shrink:0}#support-view>#support-create-panel:not([open]){display:none}#support-view .sm-summary{margin:0 0 14px}#support-view .sm-metric{padding-block:10px}#support-view .sm-metric>strong{font-size:24px;margin-top:3px}#support-view .sm-summary-details{padding:10px 13px;margin-top:10px}#support-view .sm-summary-details>summary{font-size:13px;min-height:32px}#support-view .sm-report-basis{font-size:11px;margin:7px 0 10px}}